Our Products and Services

We can work with you to deepen your impact and strengthen your community. Contact us and let us help you determine the best way to move forward.

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Public Innovators Lab

The Lab is our signature product - a 2.5-day applied training in our approach to change. We host Labs for individual organizations, organizational networks and communities.

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Allowing for greater flexibility, the Virtual Lab takes our signature 2.5-day training and transforms it into an interactive 8-week online course. 

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Training & Coaching initiatives

We combine training through an Innovators Lab along with 18 to 24 months of coaching calls, in-person "workspaces," and webinars to support organizations and communities in not only learning what it means to Turn Outward, but to apply the practice to transforming their work to have greater impact. 


We host one-day and 1.5-day workshops on the basics of Turning Outward. These workshops are often a good alternative to larger projects or initiatives for smaller organizations that want to get some basic skills to better connect with their communities.



We host Harwood Summits for organizations and communities where people come together to work through issues standing in the way of the kind of progress we want all want to see - issues that often sit at the backs of minds but never get the full attention they require.

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Special Projects

innovative research

Using methods we've honed in 30 years of on-the-ground work, the Institute is often asked to conduct research that sheds light on what it takes to make community life work more effectively and the challenges holding us back. We often couple this research with action guides and supplemental tools so that people can engage on the learning to advance their work.


We help communities wrestle with complex challenges where answers don't come easily and where people's values are often in conflict - and the trade-offs are real. Recently, for example, Rich Harwood led a group of community leaders in Newtown, Connecticut, through a process to determine what to do with the Sandy Hook School following the 2012 mass shooting of 20 children and six adults. 


We often work with organizations and communities to craft engagement processes that help surface how people feel about important issues - their aspirations, the challenges they see and what progress together would look like. These findings can be turned into "public voice reports" that communities use to spur collective action. We often combine this work with follow up meetings in communities and even subsequent training on moving to action.